Stay away from bookmaker.eu

Pages: [1]
Author Topic: Stay away from bookmaker.eu  (Read 1329 times)
roku
Gaining experience
*

Karma: 0
Posts: 20


View Profile

roku

Stay away from bookmaker.eu
« on: December 14, 2019, 07:17:21 PM »

My account locked(can’t bet or withdraw money) for two month now and it is still ‘under investigation’. No further info were provided to me. In my last chat with their support agent said they need to investigate a lot of accounts because ‘other account are related playing’. Not sure what does it mean. Even if someone played same games/bets as me why do they fucking care about it since this is my only account.

Also stay away from sportsbookreview.com/forum/ too as they deleted my thread about this problem. I found that ‘A rated’ bookie on their site and  they just deleted my thread and permanently banned my forum account.  ;D
« Last Edit: December 14, 2019, 07:24:43 PM by roku » Logged
PunterLog
Gaining experience
*

Karma: 7
Posts: 30


View Profile

PunterLog

Re: Stay away from bookmaker.eu
« Reply #1 on: December 14, 2019, 08:37:22 PM »

It seems like they think you are part of a betting syndicate.

Personally, i haven't had a problem with them even with mid 5 fig withdrawls. That being said, 2 months is way too long.

Do you have any screenshots of your thread on SBR? I'd like to see why it was deleted and your account banned.
Logged
roku
Gaining experience
*

Karma: 0
Posts: 20


View Profile

roku

Re: Stay away from bookmaker.eu
« Reply #2 on: December 14, 2019, 10:36:07 PM »

It seems like they think you are part of a betting syndicate.

Personally, i haven't had a problem with them even with mid 5 fig withdrawls. That being said, 2 months is way too long.

Do you have any screenshots of your thread on SBR? I'd like to see why it was deleted and your account banned.
Firstly I thought my account banned because I registered an account at justbet.co and it may be triggered their security system and created thread on sbr forum. After this someone from sbr contacted me and asked for copy of my all correspondence with bookmaker.eu, I provided copy of all my chats with bookie. It was 3 weeks ago and sbr didn’t contacted me since then. Today I found that my sbr account is permanently banned and my thread has been deleted. Not sure if they deleted thread recently or 3 weeks ago.


Original thread was here , google cache

« Last Edit: December 30, 2019, 09:45:45 PM by roku » Logged
roku
Gaining experience
*

Karma: 0
Posts: 20


View Profile

roku

Re: Stay away from bookmaker.eu
« Reply #3 on: February 07, 2020, 07:29:23 PM »

Update: today after 4 months of waiting they finally asked me for selfie with id. They approved selfie within 15min and after that blocked my account saying that even if my account verified, the investigation is still active. Later other support agent somehow unblocked my account and i managed to successfully withdraw my funds. Not sure if i just got lucky or they really finished their 'investigation'.
Logged
Mtipster
Gaining experience
*

Karma: 1
Posts: 17


View Profile

Mtipster

Re: Stay away from bookmaker.eu
« Reply #4 on: March 11, 2020, 10:03:09 PM »

Guys, are you able to see their tennis odds bellow ATP level?

Or they removed it for everyone except recreational players?
Logged
linzhaopeng
Gaining experience
*

Karma: 0
Posts: 2


View Profile

linzhaopeng

Re: Stay away from bookmaker.eu
« Reply #5 on: March 13, 2020, 03:27:20 PM »

Guys, are you able to see their tennis odds bellow ATP level?

Or they removed it for everyone except recreational players?

I can't see all the ITF match
Logged
roku
Gaining experience
*

Karma: 0
Posts: 20


View Profile

roku

Re: Stay away from bookmaker.eu
« Reply #6 on: March 13, 2020, 08:46:11 PM »

Guys, are you able to see their tennis odds bellow ATP level?

Or they removed it for everyone except recreational players?
https://www.itftennis.com/en/news-and-media/articles/itf-postpones-all-events-until-20-april/
Logged
hkbestrader
Gaining experience
*

Karma: 0
Posts: 18


View Profile

hkbestrader

Re: Stay away from bookmaker.eu
« Reply #7 on: April 01, 2020, 08:44:43 AM »

Update: today after 4 months of waiting they finally asked me for selfie with id. They approved selfie within 15min and after that blocked my account saying that even if my account verified, the investigation is still active. Later other support agent somehow unblocked my account and i managed to successfully withdraw my funds. Not sure if i just got lucky or they really finished their 'investigation'.
man any update and proof for screenshot?
I am feeling a bit doubful for sportsbookreview now...
Logged
kapetan1122
Becoming a Pro
***

Karma: 11
Posts: 242


View Profile

kapetan1122

Re: Stay away from bookmaker.eu
« Reply #8 on: April 01, 2020, 11:52:33 AM »

Update: today after 4 months of waiting they finally asked me for selfie with id. They approved selfie within 15min and after that blocked my account saying that even if my account verified, the investigation is still active. Later other support agent somehow unblocked my account and i managed to successfully withdraw my funds. Not sure if i just got lucky or they really finished their 'investigation'.
man any update and proof for screenshot?
I am feeling a bit doubful for sportsbookreview now...

Sportsbookreview is a joke,they ll ban you and your comments/complainments if you do it from some of their sponsor bookies and one of them is Bookmaker but i must say that Bookmaker is one of rare sportsbook where i didnt have bigger problems(even pinni had limited me) bookmaker is quite safe with occasional problems with money liquidity(right now you can withdraw 3000$ max per week),only thing about them is their customer service where bunch of idiots work and probably have instructions to do everything in their favor so if you have some complains and even valid reasons they ll not listen to you.Overall i think they are great and one of 2-3 bookies that i had never been limited.
Logged
gamblehappier
Becoming a Pro
***

Karma: 1
Posts: 211


Gambling is the key in order to survive.


View Profile

gamblehappier

Re: Stay away from bookmaker.eu
« Reply #9 on: April 01, 2020, 10:31:21 PM »

Kapetan you must be very good if you are limited by Pinnacle.Well done mate.

I am really surprised by Sbr because i was thinking that they were fair with every book they have to face.Its unfair to delete threads beacause bookmaker.eu is a sponsor.
But as you said you are happy with them.Maybe in the future i will take a look to them.

Roku i wish to get your money.I am really surprised by the behavior of sbr.Sbr have helped a lot of people get their money back.
« Last Edit: April 01, 2020, 10:52:38 PM by gamblehappier » Logged

Believe to yourself is the secret to success.
Alfa1234
Totally Pro
*****

Karma: 41
Posts: 910


View Profile

Alfa1234

Re: Stay away from bookmaker.eu
« Reply #10 on: Yesterday at 01:23:53 AM »

Well, they just gave me the boot.  My account is banned as per management decision.  Worst part is I was a net loser and only used them to lay off action where they had higher limits.  Feel pretty sad about that.  :(
Logged
roku
Gaining experience
*

Karma: 0
Posts: 20


View Profile

roku

Re: Stay away from bookmaker.eu
« Reply #11 on: Yesterday at 11:29:02 AM »

Update: today after 4 months of waiting they finally asked me for selfie with id. They approved selfie within 15min and after that blocked my account saying that even if my account verified, the investigation is still active. Later other support agent somehow unblocked my account and i managed to successfully withdraw my funds. Not sure if i just got lucky or they really finished their 'investigation'.
man any update and proof for screenshot?
I am feeling a bit doubful for sportsbookreview now...

Proof of what? As I said, I managed to withdraw my funds from bookmaker.eu, even if it took several months. Maybe sbr thought that I'm a scammer as they never answered me since i confirmed that i were using vps (most bookies banned in my country by isp). Anyways i still using vps for dozens of books and it never cause any problem.

ps. I still have a screenshot with my topic on sbr forum i took it from googlecache but now seems googlecache deleted copy of my thread too.
googlecache screen - https://snipboard.io/k07wv9.jpg
« Last Edit: Yesterday at 11:36:00 AM by roku » Logged
Pages: [1]
Print