Bank statement request

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mbuffon
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mbuffon

Bank statement request
« on: October 15, 2020, 07:36:23 PM »

Hi guys, I joined Betinasia unfortunately before I met Arbusers, so I don't think I can take advantage of the promotions, but it was very important to find out.
Now I ask you for information:
I saw that I didn't have the books like Sbobet and Maxbet, and by email they asked me to send them a copy of the bank statement. Do you think I can do it? And then will I have access to more books? Has it happened to you?
Thanks for your attention
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kustef
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Re: Bank statement request
« Reply #1 on: October 16, 2020, 07:36:46 AM »

its because of KYC.. if you would like to use their services you must complete KYC procedure..
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aristo
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Re: Bank statement request
« Reply #2 on: October 16, 2020, 08:07:51 AM »

I would avoid SBO, they are not what they used to be, voiding bets for no clear reason. And just like kustef said, it's all part of KYC procedure.
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mbuffon
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mbuffon

Re: Bank statement request
« Reply #3 on: October 16, 2020, 08:56:04 AM »

Thanks for the replies.
For the KYC I sent a copy of a phone bulletin, and I received the Ok to use Betinasia. So now I have to send the bank account statement too?
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mbuffon
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mbuffon

Re: Bank statement request
« Reply #4 on: October 16, 2020, 08:57:35 AM »

I would avoid SBO, they are not what they used to be, voiding bets for no clear reason. And just like kustef said, it's all part of KYC procedure.

Aristo, quindi Sbobet me lo sconsigli? Anche usando Black sono inaffidabili?
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apoel81
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Re: Bank statement request
« Reply #5 on: October 16, 2020, 10:07:27 AM »

I would avoid SBO, they are not what they used to be, voiding bets for no clear reason. And just like kustef said, it's all part of KYC procedure.

Aristo, quindi Sbobet me lo sconsigli? Anche usando Black sono inaffidabili?

Sbo voids almost everything these days, even via black.

Regarding bank account, sent them what they ask. Asking for bank statement is is not something extraordinary. Actually is a common practice if you deposited via bank acc.
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BetInAsia
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BetInAsia

Re: Bank statement request
« Reply #6 on: October 16, 2020, 12:05:17 PM »

Hello Arbusers,

Having the stated information, the customer was most probably requested to provide the 'Source of funds' and complete that process. It is a part of the standard procedure in the KYC process.

Regarding SBO and IBC, those bookies are no longer available on BetInAsia BLACK, as we stated in the other thread earlier. We don't see any value for our users having these betting options. We should say, unfortunately, that is the current status of these bookies that had a good history and reputation.

For any other questions you might have, please reach out to us via support@betinasia.com. Thank you
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mbuffon
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mbuffon

Re: Bank statement request
« Reply #7 on: October 16, 2020, 12:57:38 PM »

I would avoid SBO, they are not what they used to be, voiding bets for no clear reason. And just like kustef said, it's all part of KYC procedure.

Aristo, quindi Sbobet me lo sconsigli? Anche usando Black sono inaffidabili?

Sbo voids almost everything these days, even via black.

Regarding bank account, sent them what they ask. Asking for bank statement is is not something extraordinary. Actually is a common practice if you deposited via bank acc.

Perfect,
thanks for the clarification
« Last Edit: October 16, 2020, 12:59:51 PM by mbuffon » Logged
mbuffon
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mbuffon

Re: Bank statement request
« Reply #8 on: October 16, 2020, 01:02:13 PM »

Hello Arbusers,

Having the stated information, the customer was most probably requested to provide the 'Source of funds' and complete that process. It is a part of the standard procedure in the KYC process.

Regarding SBO and IBC, those bookies are no longer available on BetInAsia BLACK, as we stated in the other thread earlier. We don't see any value for our users having these betting options. We should say, unfortunately, that is the current status of these bookies that had a good history and reputation.

For any other questions you might have, please reach out to us via support@betinasia.com. Thank you

Thanks for your answer.
I will proceed to send the documentation.
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BetInAsia
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BetInAsia

Re: Bank statement request
« Reply #9 on: October 16, 2020, 01:05:59 PM »

Great, glad that the community could assist you, and provide more insight. Have a nice day everyone.
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hubdubber
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hubdubber

Re: Bank statement request
« Reply #10 on: October 17, 2020, 11:22:20 PM »

did BetInAsia delete these sensible documents after complete KYC?
have verified ACC. after request a 9 page PDF (!) bank statement with very private informations (eBay items etc.).
regards
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barret19
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barret19

Re: Bank statement request
« Reply #11 on: October 18, 2020, 03:12:38 AM »

did BetInAsia delete these sensible documents after complete KYC?
have verified ACC. after request a 9 page PDF (!) bank statement with very private informations (eBay items etc.).
regards

If Bet in Asia have requested that kind of private information I think is time to look for alternatives.
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apoel81
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apoel81

Re: Bank statement request
« Reply #12 on: October 18, 2020, 09:40:40 AM »

did BetInAsia delete these sensible documents after complete KYC?
have verified ACC. after request a 9 page PDF (!) bank statement with very private informations (eBay items etc.).
regards

If Bet in Asia have requested that kind of private information I think is time to look for alternatives.

Would more worried if an agent is not requesting that kind of information tbh
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BetInAsia
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BetInAsia

Re: Bank statement request
« Reply #13 on: October 22, 2020, 01:54:53 PM »

Hello Arbusers. To answer @hubdubber's question, we don't delete the documents as soon as the KYC process is completed, but relevant documents are retained as long as the customer's account is active. All of this is done according to the regulation we have to comply with.
This is an industry-standard, so we would expect that all other companies have the same approach to the process.

You can always check our Privacy Policy for more info. Please contact us via support@betinasia.com if you have additional questions. Thanks
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