Neteller freezing accounts and requesting for selfie after ATM visit

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neopas
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neopas


This was reported by a couple of friends and happened to me too. probably there is an auto-risk engine that locked the accounts. If you want to avoid the selfies, better avoid going to the ATMs too.
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thorocska
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thorocska

Re: Neteller freezing accounts and requesting for selfie after ATM visit
« Reply #1 on: January 07, 2021, 02:18:10 PM »

Is it safe to pay online via the Neteller card or virtual card? (To avoid selfie)
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neopas
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neopas

Re: Neteller freezing accounts and requesting for selfie after ATM visit
« Reply #2 on: January 08, 2021, 08:42:24 AM »

Is it safe to pay online via the Neteller card or virtual card? (To avoid selfie)

Yes, so far there is no problem when you use the card on line.
I believe that every NT card that goes to an ATM right now gets the accounts locked immediately with a selfie request.
How clever? This is the way to stop funds getting out of these silly wallets.
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buki00
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buki00

Re: Neteller freezing accounts and requesting for selfie after ATM visit
« Reply #3 on: January 08, 2021, 08:55:21 AM »

This is happened to me to. For how long your account was locked after you send them selfie?
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kapetan1122
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Re: Neteller freezing accounts and requesting for selfie after ATM visit
« Reply #4 on: January 08, 2021, 09:48:09 AM »

Can i ask what countries are you from? and is this case just with NT or somebody have any knowlege about skrill cases as well?
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Camma23
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Camma23

Re: Neteller freezing accounts and requesting for selfie after ATM visit
« Reply #5 on: January 08, 2021, 10:17:56 AM »

Paysafe company doesn’t know what do more to make problems to its customers. I hope they’ll close down soon
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arbusers
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Re: Neteller freezing accounts and requesting for selfie after ATM visit
« Reply #6 on: January 08, 2021, 12:14:52 PM »

Can i ask what countries are you from? and is this case just with NT or somebody have any knowlege about skrill cases as well?

Yes, there are skills too.
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arbusers
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arbusers

Re: Neteller freezing accounts and requesting for selfie after ATM visit
« Reply #7 on: January 08, 2021, 12:15:55 PM »

Seems the problem is global. I received reports from Greece, Hungary Germany so far. I believe this has nothing to do with countries. We informed our PaySafe manager about the problem and they are digging on it.
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buki00
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buki00

Re: Neteller freezing accounts and requesting for selfie after ATM visit
« Reply #8 on: January 08, 2021, 12:22:39 PM »

Did anyone got account unblcked after sending a selfie?
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kustef
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kustef

Re: Neteller freezing accounts and requesting for selfie after ATM visit
« Reply #9 on: January 08, 2021, 12:28:20 PM »

this belong only to ATMs? withdraws to bank works fine ?
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arbusers
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arbusers

Re: Neteller freezing accounts and requesting for selfie after ATM visit
« Reply #10 on: January 08, 2021, 12:35:19 PM »

Did anyone got account unblcked after sending a selfie?

According to what some members reported to me, I understand that the accounts remain blocked and e-mails are sent to send the same selfies again and again. Looks like they ignore all documents they send to them.
Very bad. We informed PaySafe on the situation.
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arbusers
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arbusers

Re: Neteller freezing accounts and requesting for selfie after ATM visit
« Reply #11 on: January 08, 2021, 03:53:45 PM »

PaySafe want's all of you guys with locked accounts, to contact their CS directly.
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fnatic91
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Re: Neteller freezing accounts and requesting for selfie after ATM visit
« Reply #12 on: January 08, 2021, 04:21:38 PM »

Is it safe to pay online via the Neteller card or virtual card? (To avoid selfie)

Yes, so far there is no problem when you use the card on line.
I believe that every NT card that goes to an ATM right now gets the accounts locked immediately with a selfie request.
How clever? This is the way to stop funds getting out of these silly wallets.

It seems that Paysafe wants to make sure that cards are being used by cardholders.
I expect  selfie with card verification...
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barret19
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barret19

Re: Neteller freezing accounts and requesting for selfie after ATM visit
« Reply #13 on: January 09, 2021, 12:05:42 AM »

Paysafe has become a joke. Right now is safer to go to a guetto with your pockets full of money than keeping your money at neteller or skrill.
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ratioxz
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ratioxz

Re: Neteller freezing accounts and requesting for selfie after ATM visit
« Reply #14 on: January 09, 2021, 11:42:25 PM »

Do they freeze almost everyone account or it is randomly selected by their security system for example looking into transaction history?
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