Arbusers

Tennislove95, I drunk? This has to be just for laughs, right? Anyone who knows me knows that I don't drink alcohol, nor do I smoke things that make people laugh!

If you usually make bets like that when you're drunk, that's fine, but I don't, nor do I make absurd bets like that, nor do I drink alcohol.

Was my account being investigated? So I ask you to contact Orbit and ask them directly if my account was being investigated for any reason!
So do you think that if my account was being investigated they would have paid me €2000 the day before this happened? Take a good look at the image of my account history, there is a visible withdrawal of money on April 1st, right?

This last month was one of the best months I've had betting on Orbit and curiously it was when I made the most withdrawals in a row and when I had my highest balance in almost 3 years, I haven't bet on Orbit in 3 days to come here and make up stories, I bet on Orbit regularly for almost 3 years.

I respect your opinion, but these are opinions without any basis. I feel more like you are giving an opinion and making a value judgment about me and not about the serious problem that is happening but that's ok we all have the right to give our opinion!

My account is now being investigated by Orbit because I am being the victim of this "theft" or mistake, I'm still waiting for Orbit to come forward and resolve my situation, but it's difficult, it's been 4 days and they haven't resolved anything, not even a little. They want to send me the list of IP addresses that accessed my account on April 2nd.

More than a year ago there were many posts in various forums reporting unauthorised access of Orbit accounts, and betting in Cricket games. There were dozens of victims but none of them was referred by arbusers. Thus we did not intervene in any of these cases.
However, we lobbied hard via the agents that we work with, in order for the 2FA to be used in all Orbit accounts. This would bring transparency and would stop unauthorised access to the accounts. Indeed, for more than a year, there were no reports in our forum or any other forum mentioning this type of action.
Now, it is the first time that an Orbit account referred by arbusers was accessed and used for betting with no authorisation. This account had enabled the 2FA, meaning that the possibility of a 3rd party account take over is diminished.
In addition, the OP requested to be handed the list of the IPs used to access the account. He was given a list, but no IPs were provided in regards to the disputed day(s). In our view, the rejection to hand these IPs to the OP, is already an acceptance from Orbit that an account take over took place. If, in their view, no account take over took place, then they would have absolutely no problem to hand the IPs of the disputed day(s).
Thus, Orbit is considered guilty until proved otherwise.

We (arbusers) will not accept a relaxed time frame. If no resolution is given within what we consider a reasonable time frame, it will result to loss of trust in Orbit and an alert will be issued. It will have serious consequences for Orbit.

On the other hand, to be crystal clear and not one sided, if concrete proofs for the opposite is given, we will examine them in depth.

Absolutely crazy stuff from Orbit. Bypassing the 2FA of a customer?

What a way to throw your reputation in the gutter.

AUAvi wrote: ↑

Sat Apr 06, 2024 9:51 pm

Absolutely crazy stuff from Orbit. Bypassing the 2FA of a customer?

What a way to throw your reputation in the gutter.

Orbit also edits matched bets after the match is finished. Hopefully, I will be allowed to present my case soon.
Regarding this case, the admin explained it very well. With all we read up to now, 99% is clear who is responsible here, let's see their explanation(if any).

They edit matched bets? Cant wait to see the evidence. Why wait? If you can prove that orbit is in very serious trouble.

schollionär wrote: ↑

Sun Apr 07, 2024 10:30 am

They edit matched bets? Cant wait to see the evidence. Why wait? If you can prove that orbit is in very serious trouble.

Of course, I can prove it, and Betinasia also has all the evidence, but that will be another topic. Let's see how this case will end. The scammed amount is much bigger here.

mipsxx wrote: ↑

Sun Apr 07, 2024 10:59 am

schollionär wrote: ↑

Sun Apr 07, 2024 10:30 am

They edit matched bets? Cant wait to see the evidence. Why wait? If you can prove that orbit is in very serious trouble.

Of course, I can prove it, and Betinasia also has all the evidence, but that will be another topic. Let's see how this case will end. The scammed amount is much bigger here.

Its your case and you choose your strategy. I just dont get why you say there is evidence that they edit bets but dont want to show it (for now). I would have understood it if you had stayed quiet for a while or bring the cards to the table, this kind of sending a mixed signal - i do not really get. Whom does this help? But nevermind, best of luck in your case!

I already created a topic but it was removed because of forum rules. As a new forum member, I have to wait one month after registration before posting complaints. Also, members are not allowed to complain across different topics for the same thing.

mipsxx wrote: ↑

Sun Apr 07, 2024 12:37 pm

I already created a topic but it was removed because of forum rules. As a new forum member, I have to wait one month after registration before posting complaints. Also, members are not allowed to complain across different topics for the same thing.

Don't use a thread that belongs to someone else to promote your own agenda. You are not helping the OP here. Do you?
We weren't born yesterday and we know how forums can be used. Of course, any member referred by our forum has no barrier to post any complaint they wish and will have our unlimited help and support. Those who see our forum as an opportunity target will have to follow our policies. Be kind with the forum, leave any irony outside and thank us for being here.

Hello, I'm going to take stock of this serious situation that is happening with Orbit.
Another day passed and I got in touch with AC88 again, but the answers are always the same and the days go by

Orbit continues to not reset and correct my balance to the correct amount.

Orbit continues to not provide a list of IP addresses that accessed my account on April 2nd, which was the day these fraudulent bets appeared in my history.

Orbit continues to not solve anything

It's unfortunate, we are victims of these serious situations and Orbit doesn't seem to care about resolving things This problem arose on April 2nd, 5 days have passed and everything is the same, with no developments on Orbit's part

Answer that AC88 gave me today:

"Thank you for choosing Asianconnect.

We understand the inconvenience. Kindly note that this concern is being reviewed by the Orbit Upline in order to provide the solution.

For the IPs, they are not able to provide for the said certain date (April 2, 2024).

As for now, we are continuously coordinating with Upline to expedite the checking.

If you have any concerns in the future, please do not hesitate to get in touch with us.

Thank you!"

arbusers wrote: ↑

Sun Apr 07, 2024 12:51 pm

mipsxx wrote: ↑

Sun Apr 07, 2024 12:37 pm

I already created a topic but it was removed because of forum rules. As a new forum member, I have to wait one month after registration before posting complaints. Also, members are not allowed to complain across different topics for the same thing.

Don't use a thread that belongs to someone else to promote your own agenda. You are not helping the OP here. Do you?
We weren't born yesterday and we know how forums can be used. Of course, any member referred by our forum has no barrier to post any complaint they wish and will have our unlimited help and support. Those who see our forum as an opportunity target will have to follow our policies. Be kind with the forum, leave any irony outside and thank us for being here.

I follow policies and respect this forum. Didn't want to promote any agenda, just added my experience responding to schollionär posts regarding possible orbit reputation declining. Sorry if that sounded like some agenda promoting, that wasn't my intention.

Regarding this case, I can say to lilise to ask agents every day about the case, and that may speed up the process. I waited 7 days between every response from orbit but asked agents many times until finally, they responded. I don't believe orbit needs many days and weeks to resolve this.

We communicated to AsianConnect the importance of this case and we made sure that AC will communicate that to Orbit as well. We informed everyone there is a time frame for a resolution and this story should not go on for long. All parties know the consequences and the risks.

arbusers wrote: ↑

Mon Apr 08, 2024 7:22 am

We communicated to AsianConnect the importance of this case and we made sure that AC will communicate that to Orbit as well. We informed everyone there is a time frame for a resolution and this story should not go on for long. All parties know the consequences and the risks.

As concerns on service user side are more and more increasing about Orbit, I think it would be fair to also clarify with Asianconnect if the owners behind their product Piwi247 Exchange and Orbit are the same.

Hello, I hope and hope that all this has a quick resolution! It's very bad that we are in these impasse situations, watching the days go by and no resolution appears

It would really be interesting to know what tennislove95 mentioned, does piwi 247 Exchange belong to Orbit, are they the same owners?

Whatever the outcome of this serious situation of mine, the desire I have in continuing to invest in Orbit is Zero but let's see the outcome of the situation and the way in which Orbit will act in the face of this serious situation.

Unfortunately, my serious situation continues to be unresolved from ORBIT The waiting time is regrettable, about 9 days have passed and AC88's response is always the same


"Thank you for choosing Asianconnect.

I can understand how frustrating and concerning the situation must be for you. Please know that we have forwarded your concern to the relevant department for further investigation, and we'll do our best to keep you updated on any progress. I understand that waiting for updates can be difficult, but please be assured that we are doing everything in our power to resolve this issue as soon as possible. We deeply apologize for any inconvenience you have faced.

If you have any concerns in the future, please do not hesitate to get in touch with us.
Thank you!"