BetBurger.com - Your ideas, propositions and conserns!

Surebets and Live arbing services.
fnatic91
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Re: BetBurger.com - Your ideas, propositions and conserns!

Sun Feb 03, 2019 10:07 am

Yes , there is 1 big trouble.

When are you going to fix your facebook page?
We are so much worried about it as it pops up anytime we log in to our betburger account.

Please , fix the fb page.
Who cares about 365 , tahts just a useless bookie and nobody cares if its out of order.
Last edited by fnatic91 on Sun Feb 03, 2019 10:09 am, edited 1 time in total.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Sun Feb 03, 2019 10:40 am

fnatic91 wrote: Yes , there is 1 big trouble.

When are you going to fix your facebook page?
We are so much worried about it as it pops up anytime we log in to our betburger account.

Please , fix the fb page.
Who cares about 365 , tahts just a useless bookie and nobody cares if its out of order.
It will be fixed soon.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Sun Feb 03, 2019 8:25 pm

All in all fnatic is very right with his judgement. Your service is going down by the week while your payments remain the same. You mainly stay alive because there are not much better public services than yours and not because you truly deserve this. Yes - lets get a nice bet365 for Tuesday while the weekend is over already - sounds like a plan. You even replied to my email today morning that everything is working fine by that time. A joke overall.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Mon Feb 04, 2019 7:49 am

OneChance wrote: All in all fnatic is very right with his judgement. Your service is going down by the week while your payments remain the same. You mainly stay alive because there are not much better public services than yours and not because you truly deserve this. Yes - lets get a nice bet365 for Tuesday while the weekend is over already - sounds like a plan. You even replied to my email today morning that everything is working fine by that time. A joke overall.
All problems we had on weekends we try to eliminate asap. Thank you for being patient.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Mon Feb 04, 2019 1:22 pm

Bets that show are still very low in number. Bet365 not fixed yet ? What about the rest of the main bookmakers ? Are you thinking of extending your clients subscriptions after this ? If not - how come ?
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Re: BetBurger.com - Your ideas, propositions and conserns!

Mon Feb 04, 2019 1:41 pm

OneChance wrote: Bets that show are still very low in number. Bet365 not fixed yet ? What about the rest of the main bookmakers ? Are you thinking of extending your clients subscriptions after this ? If not - how come ?
We have already fixed Bet365. Please indicate what other bookmakers you're having issues with.
The extending is possible only in case the scanner doesn't work completely. In this case only one bookmaker was out of order.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Mon Feb 04, 2019 3:00 pm

Only one bookmaker THAT YOU WERE AWARE OF.  There were at least 50% less bets this weekend.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Mon Feb 04, 2019 4:12 pm

There were certain scanning issues with Bet365 this weekend. Now everything is scanning properly.
In case you see any skipped sports/markets/outcomes, please indicate them. We’ll sort it out ASAP.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Tue Feb 05, 2019 2:37 pm

Its definitely not working properly, what a joke this is...
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Re: BetBurger.com - Your ideas, propositions and conserns!

Tue Feb 05, 2019 2:41 pm

thenewguy wrote: Its definitely not working properly, what a joke this is...
Now the issue appeared again. We'll trying to sort it out to make it work more consistently. Thank you for understanding.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Sat Feb 09, 2019 12:48 pm

Why dont you simple expand your clients subscriptions ? Why do you avoid to comment on that scenario on all forums ?
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Re: BetBurger.com - Your ideas, propositions and conserns!

Sat Feb 09, 2019 1:32 pm

OneChance wrote: Why dont you simple expand your clients subscriptions ? Why do you avoid to comment on that scenario on all forums ?
Please specify the issue in more detail.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Sat Feb 09, 2019 5:48 pm

When you fail to fix a problem that is not allowing your members to earn profits or you fix it after a long delay - unless that your general policy is that faults and delays are not for you to conpencate. That might be so as well - but it must be made clear.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Sat Feb 09, 2019 7:22 pm

OneChance wrote: When you fail to fix a problem that is not allowing your members to earn profits or you fix it after a long delay - unless that your general policy is that faults and delays are not for you to conpencate. That might be so as well - but it must be made clear.
All issues are fixed in the shortest possible time. In case you see any bug, please inform us immediately.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Tue Feb 12, 2019 6:03 pm

Hi Betburger!

It seems that the price of your services will not  be cheaper even though there are a lot of issues and clients are asking for it.

With all the respect...if i pay for a service i want to use it...and for me it seems obvious, that if you have your site down (not working), it would be fair to extend the subscription period of users for that lenght as it was unavailable.


Thanks for understanding!

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