BetBurger.com - Your ideas, propositions and conserns!

Surebets and Live arbing services.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Thu Nov 07, 2019 3:51 pm

testez wrote: the service is unusable again. both vbets and arbs sections.
Hi,
Thanks, the issue is already sorted out.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Thu Nov 07, 2019 4:58 pm

any update on ladbrokes
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Re: BetBurger.com - Your ideas, propositions and conserns!

Thu Nov 07, 2019 5:26 pm

sadedu95 wrote: any update on ladbrokes
Prematch is restored. Live is on it's way. Hope to get it back asap.
Thanks for you time waiting.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Sat Nov 09, 2019 1:54 pm

I love how you give the appearance of improved weekend performance, but in fact you simply turn off a bunch of stuff to make it seem like everything is going well...while there is simply a lot less stuff being scanned. That's the impression I'm getting lately.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Sat Nov 09, 2019 2:41 pm

Alfa1234 wrote: I love how you give the appearance of improved weekend performance, but in fact you simply turn off a bunch of stuff to make it seem like everything is going well...while there is simply a lot less stuff being scanned. That's the impression I'm getting lately.
Thank you for your feedback. Only some additional markets are not scanned like exact score, Time\Match etc, which generally constitute no more than 5% of all arbs. Bookmakers or sports are not off. For the time being it's the only way to provide stable work on weekends.
Thank you for understanding.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Sat Nov 09, 2019 2:54 pm

so we can expect more markets to be scanned. This is getting to be really frustrating now. However i do take into consideration that crazy times have stopped on the weekend and this will be a process.
Last edited by sadedu95 on Sat Nov 09, 2019 3:58 pm, edited 1 time in total.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Sun Nov 10, 2019 3:07 am

betburger wrote:
Alfa1234 wrote: I love how you give the appearance of improved weekend performance, but in fact you simply turn off a bunch of stuff to make it seem like everything is going well...while there is simply a lot less stuff being scanned. That's the impression I'm getting lately.
If only it seemed as though it was going well, we are back to where we were. There are always going to be changes, betting companies change software providers, amend their market offerings. If betburger want to survive into the future (Like we all do) Then their needs to be a better way to evolve the way issues are raised and then dealt with.

Weather it is on your site on the bet-burger forum. There has to be a better of way reporting and solving issues. Possibly a board of reported issues which can be ordered according to different filters for example length of time, or the most reported issues.

This gives everyone more certainty rather than customers playing a guessing game. If you know an issues is going to persist for an extended period of time then let your customers know. It allows us to manage our own time better whilst also managing our expectations as a collective base, 
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Re: BetBurger.com - Your ideas, propositions and conserns!

Sun Nov 10, 2019 12:26 pm

sadedu95 wrote:
betburger wrote:
Alfa1234 wrote: I love how you give the appearance of improved weekend performance, but in fact you simply turn off a bunch of stuff to make it seem like everything is going well...while there is simply a lot less stuff being scanned. That's the impression I'm getting lately.
If only it seemed as though it was going well, we are back to where we were. There are always going to be changes, betting companies change software providers, amend their market offerings. If betburger want to survive into the future (Like we all do) Then their needs to be a better way to evolve the way issues are raised and then dealt with.

Weather it is on your site on the bet-burger forum. There has to be a better of way reporting and solving issues. Possibly a board of reported issues which can be ordered according to different filters for example length of time, or the most reported issues.

This gives everyone more certainty rather than customers playing a guessing game. If you know an issues is going to persist for an extended period of time then let your customers know. It allows us to manage our own time better whilst also managing our expectations as a collective base,
Hi,
Thanks for your feedback and suggestion. We'll consider how best to implement the issue notification option.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Sun Nov 10, 2019 12:27 pm

Hi,
Thanks for your feedback and suggestion. We'll consider how best to implement the issue notification option.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Sun Nov 10, 2019 3:02 pm

Hi. Any news about Coral?
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Re: BetBurger.com - Your ideas, propositions and conserns!

Sun Nov 10, 2019 7:59 pm

tiago711 wrote: Hi. Any news about Coral?
Hi @tiago711,
Unfortunately, no news for now. Doing everything in our power to get it back ASAP. Your patience is much appreciated.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Fri Nov 15, 2019 2:35 pm

What about Goldbet IT? Are you planning on adding it?
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Re: BetBurger.com - Your ideas, propositions and conserns!

Fri Nov 15, 2019 2:46 pm

lilprayoo wrote: What about Goldbet IT? Are you planning on adding it?
We do have it in Live section. It was deactivated in Prematch a long time ago since providing wrong odds and confusing the customers.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Sat Nov 16, 2019 3:49 am

are you planning to add more uk bookmakers like red zone, Mo play,black type ( and bring back Coral) ?
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Re: BetBurger.com - Your ideas, propositions and conserns!

Sat Nov 16, 2019 11:38 am

tiago711 wrote: are you planning to add more uk bookmakers like red zone, Mo play,black type ( and bring back Coral) ?
Hi,
For now, we don't add new bookies, but we'll mind them for future. Coral would be restored soon.

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