BB is still showing wrong odd on tennis live. They are aware of it, I've told them one week ago
but aren't able to fix it. The weird fact is that on the same market some odds are real, other ones
wrong.
Conclusion: they have big problems on the main bookie, we have big problems as well.
BetBurger.com - Your ideas, propositions and conserns!
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BetBurger
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Thank you for your message.
We're scanning Pinnacle soccer at the moment.
If you're experiencing any problem, please provide us with some particular examples, so we can spot the issue and solve it.
Re: BetBurger.com - Your ideas, propositions and conserns!
Hi,
Thank you for your message.
We're scanning Pinnacle soccer at the moment.
If you're experiencing any problem, please provide us with some particular examples, so we can spot the issue and solve it.
-
BetBurger
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- Contact:
- Karma: -4
Post
Thank you for your message.
Our team is working on this issue and doing everything possible to fix it right away.
Your patience is much appreciated.
Re: BetBurger.com - Your ideas, propositions and conserns!
Hi,alealeale wrote: ↑Thu Oct 21, 2021 3:56 pmBB is still showing wrong odd on tennis live. They are aware of it, I've told them one week ago
but aren't able to fix it. The weird fact is that on the same market some odds are real, other ones
wrong.
Conclusion: they have big problems on the main bookie, we have big problems as well.
Thank you for your message.
Our team is working on this issue and doing everything possible to fix it right away.
Your patience is much appreciated.
- marco-vb
- Gaining experience
- Karma: 3
Post
Re: BetBurger.com - Your ideas, propositions and conserns!
Are there still problems with scanning pinnacle?
- AlexNotman1
- Pro
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Re: BetBurger.com - Your ideas, propositions and conserns!
Dont know about Betburger but I use a service who provide pinnacle odds and they are down basically completely since yesterday (or even a day before).
- alealeale
- Pro
- Karma: 39
Post
Re: BetBurger.com - Your ideas, propositions and conserns!
Still some wrong odds on some tennis markets (live).
I don't know about missing odds, it seems that, slowly, they are fixing errors.
I don't know about missing odds, it seems that, slowly, they are fixing errors.
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BetBurger
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Re: BetBurger.com - Your ideas, propositions and conserns!
We are glad to inform you that the problem with Pinnacle has been successfully fixed so far. If you notice any other problem, please let us know by sending a screenshot to support@betburger.com so we can instantly address it.
Thank you all for your patience during this long way of struggle we've had to restore the scanning of Pinnacle.
Thank you all for your patience during this long way of struggle we've had to restore the scanning of Pinnacle.
- alealeale
- Pro
- Karma: 39
Post
Re: BetBurger.com - Your ideas, propositions and conserns!
@BB: you think you have solved but there is still that dangerous issue (winner of the game, tennis).
- Attachments
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- Schermata 2021-10-25 alle 16.02.46.png (61.3 KiB) Viewed 658 times
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- Schermata 2021-10-25 alle 16.02.37.png (309.59 KiB) Viewed 658 times
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BetBurger
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We appreciate you bringing this matter to our attention.
We'll check this market. Your patience is much appreciated.
For any other questions or inquiries, please do not hesitate to contact us.
Re: BetBurger.com - Your ideas, propositions and conserns!
Hi,
We appreciate you bringing this matter to our attention.
We'll check this market. Your patience is much appreciated.
For any other questions or inquiries, please do not hesitate to contact us.
- Lumberjack
- Gaining experience
- Karma: 7
Post
Re: BetBurger.com - Your ideas, propositions and conserns!
Pinnacle is still useless, it's like its not refreshing or updating
annyoing it's so hard to fix
annyoing it's so hard to fix
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BetBurger
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Would you please give us some specific examples? As we may see it's working fine at the moment.
Re: BetBurger.com - Your ideas, propositions and conserns!
Dear @Lumberjack,Lumberjack wrote: ↑Tue Oct 26, 2021 5:37 pmPinnacle is still useless, it's like its not refreshing or updating
annyoing it's so hard to fix
Would you please give us some specific examples? As we may see it's working fine at the moment.
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BetBurger
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- Contact:
- Karma: -4
- alealeale
- Pro
- Karma: 39
Post
With all out screenshots and our posts on forum.
1) Tennis winner of the next game (when surebet appear on live software, we can't know
if pinnacle odds are correct or wrong, let's say 50% cases are correct)
2) live asian handicap, often there are surebets between Pinnacle and Betfair, especially 0,25-0,75 ah
and Pinnacle side is wrong.
Are you aware of these issues? Why do you ask people for sample every time?
Maybe he is referring to another wrong market that I haven't seen but, please,
fix them as soon as possible, they are very dangeerous.
Re: BetBurger.com - Your ideas, propositions and conserns!
It is a problem if you even don't know that Pinnacle is not yet working good at all.BetBurger wrote: ↑Wed Oct 27, 2021 6:43 amDear @Lumberjack,Lumberjack wrote: ↑Tue Oct 26, 2021 5:37 pmPinnacle is still useless, it's like its not refreshing or updating
annyoing it's so hard to fix
Would you please give us some specific examples? As we may see it's working fine at the moment.
With all out screenshots and our posts on forum.
1) Tennis winner of the next game (when surebet appear on live software, we can't know
if pinnacle odds are correct or wrong, let's say 50% cases are correct)
2) live asian handicap, often there are surebets between Pinnacle and Betfair, especially 0,25-0,75 ah
and Pinnacle side is wrong.
Are you aware of these issues? Why do you ask people for sample every time?
Maybe he is referring to another wrong market that I haven't seen but, please,
fix them as soon as possible, they are very dangeerous.
-
BetBurger
- Totally Pro
- Contact:
- Karma: -4
Post
Thank you for your reply.
The problem with markets was revealed.
Our team is working on fixing this issue. The problem would be investigated and settled shortly.
Your patience is much appreciated.
Re: BetBurger.com - Your ideas, propositions and conserns!
alealeale wrote: ↑Wed Oct 27, 2021 8:30 amIt is a problem if you even don't know that Pinnacle is not yet working good at all.BetBurger wrote: ↑Wed Oct 27, 2021 6:43 amDear @Lumberjack,Lumberjack wrote: ↑Tue Oct 26, 2021 5:37 pmPinnacle is still useless, it's like its not refreshing or updating
annyoing it's so hard to fix
Would you please give us some specific examples? As we may see it's working fine at the moment.
With all out screenshots and our posts on forum.
1) Tennis winner of the next game (when surebet appear on live software, we can't know
if pinnacle odds are correct or wrong, let's say 50% cases are correct)
2) live asian handicap, often there are surebets between Pinnacle and Betfair, especially 0,25-0,75 ah
and Pinnacle side is wrong.
Are you aware of these issues? Why do you ask people for sample every time?
Maybe he is referring to another wrong market that I haven't seen but, please,
fix them as soon as possible, they are very dangeerous.
Thank you for your reply.
The problem with markets was revealed.
Our team is working on fixing this issue. The problem would be investigated and settled shortly.
Your patience is much appreciated.
-
