So we are glad to hear from you any ideas about how to make service more useful and of a higher quality. We’ve also decided to develop the service according to the users suggestions and concerns!
It means that you create a tool you need!
In the nearest future we’re going to create polls to understand our next steps in development.
So here you can write your thoughts!

This was there first post in 2014, they had a vision and made something great. They had hunger to listen and to create something that countless people consider an amazing tool to work with. They changed the industry for sure.
Somewhere along the way, probably at the point of critical mass, they stopped caring to innovate and listen. Where as before they would listen to suggestions and implement them faster then an arb would disappear, in turn they implemented bot like customer service that would say all the nice things but never give any meaningful response.
They increased prices without offering any improvement in services. The brains behind this operation either disappeared or stopped caring at all. Shame on you because of what you could have been. Shame on you for not listening or trying to find the customers that have been so loyal. Shame on you for making us look like fools. Shame on you for hiding.
If the 5 of you are still there please read this and please come back to make what you have created even better than what you imagined