BetBurger | Live and Pre-game surebets
RebelBetting - Turn betting into investing

BetBurger.com - Your ideas, propositions and conserns!

Surebets and Live arbing services.
User avatar
BetBurger
Totally Pro
Totally ProTotally ProTotally ProTotally ProTotally Pro
Contact:
Karma: 3
Posts: 2096
Joined: Mon Mar 03, 2014 3:23 pm

Re: BetBurger.com - Your ideas, propositions and conserns!

Sun Apr 02, 2023 3:45 pm

pkpunter wrote:
Sun Apr 02, 2023 10:38 am
the supercazzola of clicking on the megaphone is always quite depressing, we are in a phase, dear alealeale, the phase is that for us Italians, it doesn't work as it should from BB, as always we will see how to manage differently, waiting for the service to return to the height . Pre match is a mess too
Dear customer, our tech team is constantly working on improving and stabilizing our scanning, unfortunately, sometimes mistakes are possible in the scanning due to various reasons. This is indicated in our Terms of Use, which you have accepted upon registering an account on our service. Moreover, we try to promptly respond to all issues and eliminate them according to our physical capability. If you experience some problems with our service, don't hesitate to report it via the forum, support, or the "horn" button.
User avatar
BetBurger
Totally Pro
Totally ProTotally ProTotally ProTotally ProTotally Pro
Contact:
Karma: 3
Posts: 2096
Joined: Mon Mar 03, 2014 3:23 pm

Re: BetBurger.com - Your ideas, propositions and conserns!

Sun Apr 02, 2023 3:52 pm

alealeale wrote:
Sun Apr 02, 2023 1:42 pm
Yes, and in the meantime they have removed snai form prematch despite they haven't add any new italian bookie.
No way...
p.s..: I know snai that way is not so important but thank you bb for having respected what I've asked to you.
I regret to inform you that we are currently experiencing a technical issue with the mentioned bookmaker. That's why the decision to temporarily disable the mentioned bookie was made. If you have tried to place bets in Prematch Snai, you must have faced some difficulties. Not sure how much time we still need to settle the issue completely, but our technical experts are working hard to resolve the problem and get the bookmaker up and running as soon as possible.

We are extremely sorry for any inconvenience caused to you during this misfunction and hope for your understanding.
pkpunter
To become a Pro
To become a ProTo become a ProTo become a Pro
Karma: 9
Posts: 268
Joined: Mon Oct 08, 2012 8:07 pm

Re: BetBurger.com - Your ideas, propositions and conserns!

Sun Apr 02, 2023 4:03 pm

if I used it only for pre match surebets I would say that among those I use it is the only one that would struggle to pay, and the most expensive, then it has other functions that I need for other things
pkpunter
To become a Pro
To become a ProTo become a ProTo become a Pro
Karma: 9
Posts: 268
Joined: Mon Oct 08, 2012 8:07 pm

Re: BetBurger.com - Your ideas, propositions and conserns!

Sun Apr 02, 2023 4:43 pm

BetBurger wrote:
Sun Apr 02, 2023 3:45 pm
pkpunter wrote:
Sun Apr 02, 2023 10:38 am
the supercazzola of clicking on the megaphone is always quite depressing, we are in a phase, dear alealeale, the phase is that for us Italians, it doesn't work as it should from BB, as always we will see how to manage differently, waiting for the service to return to the height . Pre match is a mess too
Dear customer, our tech team is constantly working on improving and stabilizing our scanning, unfortunately, sometimes mistakes are possible in the scanning due to various reasons. This is indicated in our Terms of Use, which you have accepted upon registering an account on our service. Moreover, we try to promptly respond to all issues and eliminate them according to our physical capability. If you experience some problems with our service, don't hesitate to report it via the forum, support, or the "horn" button.
I think it 's better not , I would embarrass you if I published here all the arbs that you miss every day with those 3-4 surviving Italian books , it is useless for you to be offended , if you are offended , I simply tell the truth and it is very clear for everyone use more than one service for the Italy pre match, then I repeat you have other exclusive services for which the price of the ticket may be worth it but don't tell me that you feel competitive and committed to the Italy pre match, otherwise today I will tell you that you are lying tell me rather that Italy is not is among your priorities, instead of always responding with the same soup, or if you think you can't manage everything for your physical abilities as you said, better little and good than a lot and bad, at the moment for Italy from pre match there is just little and bad. I'm sorry to say it but I hope my criticisms can be constructive for you and bring you benefits both in technical and economic terms because you deserve it anyway. A warm greeting and thanks anyway for being there.
alealeale
Totally Pro
Totally ProTotally ProTotally ProTotally ProTotally Pro
Karma: 45
Posts: 698
Joined: Thu Mar 01, 2018 6:18 pm

Re: BetBurger.com - Your ideas, propositions and conserns!

Sun Apr 02, 2023 5:05 pm

I don't want to attack you, bb because if you didn't exist, probably I didn't exist as arber as well but to endorse pkpunter, let's see the situation at the moment on italian prematch.
Mimimum 3 of the higher surebets are wrong:
Sisal, you are matching mb after shootouts and regular time.
Sportpesa provides only ov61,5 or ov60,5 and not ov60.
Betflag has a huge delay.
...and so on...
Attachments
Screenshot 2023-04-02 alle 18.58.03.png
Screenshot 2023-04-02 alle 18.58.03.png (2.16 MiB) Viewed 2187 times
Screenshot 2023-04-02 alle 18.57.26.png
Screenshot 2023-04-02 alle 18.57.26.png (2.14 MiB) Viewed 2187 times
Screenshot 2023-04-02 alle 18.56.53.png
Screenshot 2023-04-02 alle 18.56.53.png (3.6 MiB) Viewed 2187 times
galt88
Gaining experience
Gaining experience
Karma: 0
Posts: 59
Joined: Mon Jun 02, 2014 10:27 pm

Re: BetBurger.com - Your ideas, propositions and conserns!

Sun Apr 02, 2023 6:55 pm

Hy

Please put some effort and fix Superbet and Novibet live scanning section.I sent 20+ mails for you with this problem, and the response is every time the same,"At the moment we have no deadline for the resolution of this problem".This is totally unacceptable,this problem persist more than 3-4 months .

Your price rising for your service is totally unacceptable.
I don't understand why you force to add more bookies and more functions for your service when the base service is 65% is unusable.You neeed to put effort to fix the basics.
User avatar
BetBurger
Totally Pro
Totally ProTotally ProTotally ProTotally ProTotally Pro
Contact:
Karma: 3
Posts: 2096
Joined: Mon Mar 03, 2014 3:23 pm

Re: BetBurger.com - Your ideas, propositions and conserns!

Mon Apr 03, 2023 8:36 am

pkpunter wrote:
Sun Apr 02, 2023 4:03 pm
if I used it only for pre match surebets I would say that among those I use it is the only one that would struggle to pay, and the most expensive, then it has other functions that I need for other things
pkpunter wrote:
Sun Apr 02, 2023 4:43 pm
BetBurger wrote:
Sun Apr 02, 2023 3:45 pm
pkpunter wrote:
Sun Apr 02, 2023 10:38 am
the supercazzola of clicking on the megaphone is always quite depressing, we are in a phase, dear alealeale, the phase is that for us Italians, it doesn't work as it should from BB, as always we will see how to manage differently, waiting for the service to return to the height . Pre match is a mess too
Dear customer, our tech team is constantly working on improving and stabilizing our scanning, unfortunately, sometimes mistakes are possible in the scanning due to various reasons. This is indicated in our Terms of Use, which you have accepted upon registering an account on our service. Moreover, we try to promptly respond to all issues and eliminate them according to our physical capability. If you experience some problems with our service, don't hesitate to report it via the forum, support, or the "horn" button.
I think it 's better not , I would embarrass you if I published here all the arbs that you miss every day with those 3-4 surviving Italian books , it is useless for you to be offended , if you are offended , I simply tell the truth and it is very clear for everyone use more than one service for the Italy pre match, then I repeat you have other exclusive services for which the price of the ticket may be worth it but don't tell me that you feel competitive and committed to the Italy pre match, otherwise today I will tell you that you are lying tell me rather that Italy is not is among your priorities, instead of always responding with the same soup, or if you think you can't manage everything for your physical abilities as you said, better little and good than a lot and bad, at the moment for Italy from pre match there is just little and bad. I'm sorry to say it but I hope my criticisms can be constructive for you and bring you benefits both in technical and economic terms because you deserve it anyway. A warm greeting and thanks anyway for being there.
We totally understand your concerns regarding the Italian bookmakers. I apologize that our services and product have not been up to your expectations lately and we are sorry for any inconvenience this might have caused you. We will try to maintain the stable work of the already scanned Italian bookies at the highest level of quality possible. As for adding more Italian bookies, unfortunately, that is not possible at this time, but we will consider offering more bookies for your region in the future.
User avatar
BetBurger
Totally Pro
Totally ProTotally ProTotally ProTotally ProTotally Pro
Contact:
Karma: 3
Posts: 2096
Joined: Mon Mar 03, 2014 3:23 pm

Re: BetBurger.com - Your ideas, propositions and conserns!

Mon Apr 03, 2023 8:37 am

alealeale wrote:
Sun Apr 02, 2023 5:05 pm
I don't want to attack you, bb because if you didn't exist, probably I didn't exist as arber as well but to endorse pkpunter, let's see the situation at the moment on italian prematch.
Mimimum 3 of the higher surebets are wrong:
Sisal, you are matching mb after shootouts and regular time.
Sportpesa provides only ov61,5 or ov60,5 and not ov60.
Betflag has a huge delay.
...and so on...
Thank you kindly for the provided screenshots! We will check them and try to correct the errors as soon as possible.
User avatar
BetBurger
Totally Pro
Totally ProTotally ProTotally ProTotally ProTotally Pro
Contact:
Karma: 3
Posts: 2096
Joined: Mon Mar 03, 2014 3:23 pm

Re: BetBurger.com - Your ideas, propositions and conserns!

Mon Apr 03, 2023 8:43 am

galt88 wrote:
Sun Apr 02, 2023 6:55 pm
Hy

Please put some effort and fix Superbet and Novibet live scanning section.I sent 20+ mails for you with this problem, and the response is every time the same,"At the moment we have no deadline for the resolution of this problem".This is totally unacceptable,this problem persist more than 3-4 months .

Your price rising for your service is totally unacceptable.
I don't understand why you force to add more bookies and more functions for your service when the base service is 65% is unusable.You neeed to put effort to fix the basics.
Thank you for sharing your feedback with us. I would like to apologize for your negative service experience with our service. I want you to know that your complaint and feedback will give us the chance to improve and serve our customers better in future.

I can understand how frustrating it must have been not to have needed bookies scanned properly. Please note that our team is already engaged in the issue with Live Superbet and hopefully will restore the scanning soon. As for Novibet, I've passed your message to my tech team for further investigation. If any problem is found, it will be resolved accordingly.

We appreciate the chance to fix our mistakes and live up to the high standards of work and behavior that define BetBurger.
qurde1979
Gaining experience
Gaining experience
Karma: 8
Posts: 36
Joined: Mon May 06, 2013 7:37 am

Re: BetBurger.com - Your ideas, propositions and conserns!

Mon Apr 03, 2023 10:48 am

I totally agree with galt88. You are focusing on the wrong things. I have about 10-11 bookmakers in my filter. And now analyzing. Dafabe does not work, fabvet does not work, betson does not work, ggbet does not work. That leaves 6 . And no, excuse me.... pokerstar also does not work, only 5 . You add some small companies instead of focusing on the main bookmakers. In the list of bookmakers there are 72 clones of vbet. What a surprise. About 20 companies of this no longer exists, I checked over the weekend. And I checked because I had time, because your program was running terribly, like every weekend. I suspect that it is the same with other clones. You write about development, yet you quietly removed such an important thing as arbhlepr, without saying a word about it. You are now adding valubets as a gift. Super. But I don't need it. I guess it just sells badly . I have been with you since day one . But maybe this is the last . This is not the right way
barret19
Has experience
Has experienceHas experience
Karma: 14
Posts: 173
Joined: Wed Jul 15, 2020 11:16 pm

Re: BetBurger.com - Your ideas, propositions and conserns!

Mon Apr 03, 2023 11:07 am

Price increase is a ripoff from betburger. Personally I will stop using them next month. (been a member for 6 years)
User avatar
BetBurger
Totally Pro
Totally ProTotally ProTotally ProTotally ProTotally Pro
Contact:
Karma: 3
Posts: 2096
Joined: Mon Mar 03, 2014 3:23 pm

Re: BetBurger.com - Your ideas, propositions and conserns!

Mon Apr 03, 2023 12:46 pm

barret19 wrote:
Mon Apr 03, 2023 11:07 am
Price increase is a ripoff from betburger. Personally I will stop using them next month. (been a member for 6 years)
Thanks for submitting your feedback!

I completely understand your outrage and would like to give you more info in this regard to clear up all the concerns.
Each and every day our team strives to boost our products in every way possible. That’s how we brought to light such latest improvements as scanner stability and data quality, smooth operation of Bet365 in live and prematch modes, Betfair exchange, and Pinnacle speed improved in live mode. Additionally, we acquire more bookies' data from 3rd party suppliers to maintain high uptimes. We doubled up our technical web scraping department headcount to maintain high uptimes.

This is not the limit, and other upgrades won’t keep you waiting. We highly appreciate your understanding and your long-term commitment to our product so we won’t let you down. If there is something that we can help you with to meet your needs with our service, let us know.
User avatar
BetBurger
Totally Pro
Totally ProTotally ProTotally ProTotally ProTotally Pro
Contact:
Karma: 3
Posts: 2096
Joined: Mon Mar 03, 2014 3:23 pm

Re: BetBurger.com - Your ideas, propositions and conserns!

Mon Apr 03, 2023 1:00 pm

qurde1979 wrote:
Mon Apr 03, 2023 10:48 am
I totally agree with galt88. You are focusing on the wrong things. I have about 10-11 bookmakers in my filter. And now analyzing. Dafabe does not work, fabvet does not work, betson does not work, ggbet does not work. That leaves 6 . And no, excuse me.... pokerstar also does not work, only 5 . You add some small companies instead of focusing on the main bookmakers. In the list of bookmakers there are 72 clones of vbet. What a surprise. About 20 companies of this no longer exists, I checked over the weekend. And I checked because I had time, because your program was running terribly, like every weekend. I suspect that it is the same with other clones. You write about development, yet you quietly removed such an important thing as arbhlepr, without saying a word about it. You are now adding valubets as a gift. Super. But I don't need it. I guess it just sells badly . I have been with you since day one . But maybe this is the last . This is not the right way
Thank you for your honest feedback, We'll take it into account. Unfortunately, the coincidence happened, and we are truly experiencing some scanning difficulties with the bookies that you mentioned, but our tech. team is working on restoring bookies' scanning right now. So I bring you our sincere apologies once again for any inconvenience. Thank you for your time and patience. Best regards
pkpunter
To become a Pro
To become a ProTo become a ProTo become a Pro
Karma: 9
Posts: 268
Joined: Mon Oct 08, 2012 8:07 pm

Re: BetBurger.com - Your ideas, propositions and conserns!

Mon Apr 03, 2023 4:33 pm

could you introduce an option that I think is appreciated by many, i.e. the possibility of transferring days from pre-match to live and vice versa for those who have subscriptions with different dates
User avatar
BetBurger
Totally Pro
Totally ProTotally ProTotally ProTotally ProTotally Pro
Contact:
Karma: 3
Posts: 2096
Joined: Mon Mar 03, 2014 3:23 pm

Re: BetBurger.com - Your ideas, propositions and conserns!

Mon Apr 03, 2023 5:50 pm

pkpunter wrote:
Mon Apr 03, 2023 4:33 pm
could you introduce an option that I think is appreciated by many, i.e. the possibility of transferring days from pre-match to live and vice versa for those who have subscriptions with different dates
Thanks a lot for your idea, currently it's possible by rising a corresponding request via BetBurger support, if there are enough funds in the account we never refuse our customers in transferring their funds to another subscription, but it's allowed only once per month, also a great solution for this it to purchase Live+Prematch plan. We provide 50% off on the cheaper plan when purchasing Live + Prematch on an ongoing basis, in this way expiring dates will match.

Return to “BetBurger ”