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BetBurger.com - Your ideas, propositions and conserns!

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Re: BetBurger.com - Your ideas, propositions and conserns!

Sun Sep 24, 2023 7:54 am

@BB: no problem but are you in touch with Betfair technicians? Do you know if they are going to fix that problem? Thanks.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Sun Sep 24, 2023 8:04 am

Dean wrote:
Sat Sep 23, 2023 4:50 pm
What does the arbitration search look like between Paddypower and other live and pre-match bookmakers?
Our tech team restored the scanning of the mentioned bookie, however from time to time some slight scanning disruptions are possible as the mentioned bookie is at the testing stage
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Re: BetBurger.com - Your ideas, propositions and conserns!

Sun Sep 24, 2023 8:21 am

alealeale wrote:
Sun Sep 24, 2023 7:54 am
@BB: no problem but are you in touch with Betfair technicians? Do you know if they are going to fix that problem? Thanks.
I'd like to note that we do not cooperate with Betfair thus we have no impact on this issue. In order to clarify whether they are going or not fix this issue you may reach out directly to the support team of Betfair bookie.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Sun Sep 24, 2023 11:16 am

Hello Betburger,

can you make the integration with Orbit just like it is with betfair, i think alot of us use orbit instead
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Re: BetBurger.com - Your ideas, propositions and conserns!

Sun Sep 24, 2023 11:53 am

alealeale wrote:
Sat Sep 23, 2023 7:47 pm
I don't know because I can't use Paddypower.
In general, BOV live service is very bad, at least referring to the bookies I'm using.
Prematch is slightly better.
Could you please clarify the issues you faced with PaddyPower bookie in more detail, maybe there is any chance you can share the examples of the issues with? For us to spot the mistake and eliminate it instantly if there is any.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Tue Oct 17, 2023 11:13 pm

I am so sorry to do this again for the fourth year in a row. But i have messaged your support for over 6 weeks since the NFL season started like i have done for the previous 4 years. (Again thank you arbusers) but my calls have gone unheard Skybet and William hill are showing the most basic of errors in the scanner. For example on Skybet the same handicap is showing for the entire match showing arbs up to 300 percent. William hill likewise doing the same. Please Betburger can you fix this. It seems it is only through here that my calls can be heard. A third of the nfl season has passed and 2/3 of college football. Please Please Please

As always your humble user
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Re: BetBurger.com - Your ideas, propositions and conserns!

Wed Oct 18, 2023 5:59 am

sadedu95 wrote:
Tue Oct 17, 2023 11:13 pm
I am so sorry to do this again for the fourth year in a row. But i have messaged your support for over 6 weeks since the NFL season started like i have done for the previous 4 years. (Again thank you arbusers) but my calls have gone unheard Skybet and William hill are showing the most basic of errors in the scanner. For example on Skybet the same handicap is showing for the entire match showing arbs up to 300 percent. William hill likewise doing the same. Please Betburger can you fix this. It seems it is only through here that my calls can be heard. A third of the nfl season has passed and 2/3 of college football. Please Please Please

As always your humble user
I understand your concern, but unfortunately, there is no definite deadline for the Skybet issue to be resolved, however, our tech team is already working on this item.
As to the scanning of William Hill, would you please provide us with some particular examples from our scanner and from the bookmaker’s site, so we can spot the mistake and fix it instantly?
Thank you in advance for your reply
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Re: BetBurger.com - Your ideas, propositions and conserns!

Wed Oct 18, 2023 9:49 am

The issue with skybet is that the same handicap is being shown for the whole match it should be a very easy fix. Games start at 4pm on a saturday and continue all the way till 8 am. And games start from 6pm on a sunday. The other markets are actually working on skybet which is strange and i stated before in my emails. The other betting companies which shared the same odds have been removed from bet burger. This is really important and i am praying that it can be fixed. Please again i beg you
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Re: BetBurger.com - Your ideas, propositions and conserns!

Wed Oct 18, 2023 10:06 am

sadedu95 wrote:
Wed Oct 18, 2023 9:49 am
The issue with skybet is that the same handicap is being shown for the whole match it should be a very easy fix. Games start at 4pm on a saturday and continue all the way till 8 am. And games start from 6pm on a sunday. The other markets are actually working on skybet which is strange and i stated before in my emails. The other betting companies which shared the same odds have been removed from bet burger. This is really important and i am praying that it can be fixed. Please again i beg you
We have scanning delay issues with the mentioned bookie, and the problem turned out to be much more complicated, thus it takes us some time to get it fixed, however, be assured that our team is doing its best to fix it as soon as possible. Thank you for your loyalty and hope for your understanding.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Fri Oct 20, 2023 2:57 pm

Is there any kind of problem in Pinnacle Scanning?
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Re: BetBurger.com - Your ideas, propositions and conserns!

Fri Oct 20, 2023 5:15 pm

CharlieSheen99 wrote:
Fri Oct 20, 2023 2:57 pm
Is there any kind of problem in Pinnacle Scanning?
We do not observe any issues with the scanning of Pinnacle. Would you please provide us with some particular examples from our scanner and from the bookmaker’s site, so we can spot the mistake you are seeing?
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Re: BetBurger.com - Your ideas, propositions and conserns!

Fri Oct 20, 2023 5:45 pm

Now it's going well. No worries.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Fri Oct 20, 2023 5:56 pm

CharlieSheen99 wrote:
Fri Oct 20, 2023 5:45 pm
Now it's going well. No worries.
Glad to hear that! Let us know if there's anything else we can help with.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Sun Oct 22, 2023 10:10 pm

Its now been doing the same thing with skybet yet again. The other markets work this book. Please can something be done about this.

Williamhill is also incorrect because the quarter market handicap is bering used as a reference against the other books against the game handicap.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Mon Oct 23, 2023 7:10 am

sadedu95 wrote:
Sun Oct 22, 2023 10:10 pm
Its now been doing the same thing with skybet yet again. The other markets work this book. Please can something be done about this.

Williamhill is also incorrect because the quarter market handicap is bering used as a reference against the other books against the game handicap.
We will check and if possible fix the issue. Your patience is highly appreciated in this matter.

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