BetBurger.com - Your ideas, propositions and conserns!

Surebets and Live arbing services.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Mon Aug 17, 2015 9:48 am

Alabaster wrote:
Marathon delay more then 3 minutes, please fix this
Hello @Alabaster!

We know that you are anxious to see the problem solved.
For the time being it is fixed.
Please, check it out and let us know if something wrong.

Sincerely,
BetBurger Team
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Re: BetBurger.com - Your ideas, propositions and conserns!

Mon Aug 17, 2015 12:15 pm

Hello Betburger,

Delay is still over minut, maybe more
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Re: BetBurger.com - Your ideas, propositions and conserns!

Mon Aug 17, 2015 3:29 pm

Example of bet365 ghost odds. No odds from bet365 on this match for minutes - yet betburger keeps updating  >:(
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Re: BetBurger.com - Your ideas, propositions and conserns!

Wed Aug 19, 2015 2:53 pm

AnnaPrentice wrote: Example of bet365 ghost odds. No odds from bet365 on this match for minutes - yet betburger keeps updating  >:(
Dear @AnnaPrentice!

We present our apologies for such a late answer.
We totally understand and appreciate your concern.
Our team will try to detect the bug and settle it as soon as possible.

Hope for your understanding!
Sincerely,
BB Team
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Re: BetBurger.com - Your ideas, propositions and conserns!

Wed Aug 19, 2015 3:11 pm

Sometimes the match is nowhere to be found, and somehow bet365 delivers odds to you that seem to adjust according to the market.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Wed Aug 19, 2015 3:35 pm

Thordin wrote: Sometimes the match is nowhere to be found, and somehow bet365 delivers odds to you that seem to adjust according to the market.
Hello @Thordin !

Could you be so kind to specify the issue by sending a screenshot of the problem? It would help us a lot to deal with it as soon as possible.

Waiting for your reply.
Thank you,
BB Team
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Re: BetBurger.com - Your ideas, propositions and conserns!

Sat Aug 22, 2015 9:28 am

Relatively big delays almost everywhere.. bwin, dafa, pinnacle,.. why again on saturday :(
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Re: BetBurger.com - Your ideas, propositions and conserns!

Sat Aug 22, 2015 10:21 am

@arber28 wrote: Relatively big delays almost everywhere.. bwin, dafa, pinnacle,.. why again on saturday :(
Hello @arber28 !

Could you be so kind and specify where you have delays (live or prematch)? It would help us a lot to deal with it as soon as possible.

Best regards!
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Re: BetBurger.com - Your ideas, propositions and conserns!

Sat Aug 22, 2015 10:31 am

Nothing work
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Re: BetBurger.com - Your ideas, propositions and conserns!

Sat Aug 22, 2015 10:39 am

Alabaster wrote:
Nothing work
Hello @Alabaster !

Could you be so kind to specify the issue by sending a screenshot of the problem? It would help us a lot to deal with it as soon as possible.

Waiting for your reply.
Thank you,
BB Team
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Re: BetBurger.com - Your ideas, propositions and conserns!

Sat Aug 22, 2015 10:41 am

redirection windows, remove arbs buttons, a few arbs live , prematch even worse...

I need all day to make screenshots, restart software and give us some arbs
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Re: BetBurger.com - Your ideas, propositions and conserns!

Sat Aug 22, 2015 1:26 pm

Ladbrokes main markets still not working...
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Re: BetBurger.com - Your ideas, propositions and conserns!

Sun Aug 23, 2015 8:44 am

Alabaster wrote:
redirection windows, remove arbs buttons, a few arbs live , prematch even worse...

I need all day to make screenshots, restart software and give us some arbs
Dear @Alabaster !

Could you be so kind to write us about your problem in more detail to support@betburger.com, and specify your login in our system. We are not able to check and solve the issue without any information about you. Quite often, problems arise due to incorrect filter settings. In this case, our colleague will be able to check and help you with the settings in your account.

Thank you in advance!
Best regards,
BB Team.
Last edited by BetBurger on Sun Aug 23, 2015 8:53 am, edited 1 time in total.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Sun Aug 23, 2015 10:00 am

cristi13 wrote: Ladbrokes main markets still not working...
Hello @cristi13 !

We have already connected the main market 1-х-2, as you can see on the screenshot. How do you think which markets we didn’t connect?

Best regards,
BB Team.
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Re: BetBurger.com - Your ideas, propositions and conserns!

Sun Aug 23, 2015 11:24 am

I'm talking about live arbs regarding Ladbrokes. Not working for at least a week now.

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