I have to write this post and make my compliments to BetFair.
Maybe you have read my story about a volleyball match gone wrong (see BetLinker topic - used BetLinker to link the matches).
It looked like BetLinker linked the womens match between Trentino and Monza to the mens match (which took place at the exact same time).
In a PM I discussed this with Eltrien from BetLinker and his info made me even more sure that BetFair made a mistake with their odds on this Vball match. So I talked to them (by chat and email) and explained to them that I was sure I made a bet on the mens match.
Although they first responded (by mail) with a standard answer (bet was checked and Trentino lost so it was correct), I replied and mentioned (again) that the bet conditions must have been unclear because I was sure I made the bet on the mens match.
BetFair checked in depth the bet and decided to...... SETTLE IT AGAINST THE MENS BET!
So it was not voided (like I hoped it would be) but they even gave me the win, although I had no screenshots or whatever to prove my point...
Very happy with this belated christmas present.
Compliments to BetFair for being such a good sport!