BetOnValue - User support and feedback
- galt88
- Gaining experience
- Karma: 0
Post
Re: Delay, error, lots of problems here
Hi, in filters i added fortuna bet365clone and pinnacle. The % of arbs is set low..and there are appearing arbs only for like 0.1 seconds, almost invisible ones. Is there any kind of issue, because there should be a lot of arbs? some bookies are scanned well...and btw betano has no arbs with bet365...and there should be a lot of them, i am scanning them with an other service.
- arbusers
- Administrator
- Contact:
- Karma: 627
Post
Re: Delay, error, lots of problems here
A couple of players reported that Bet365s odds behavior is different during the last week or so. I don't know if this is the issue or something else.
- galt88
- Gaining experience
- Karma: 0
Post
Re: Delay, error, lots of problems here
My problem is that if i'm comparing efortuna, betano and other bookies to pinnacle, even that way there were no arbs, so it is not scanning well
- arbusers
- Administrator
- Contact:
- Karma: 627
Post
Re: Delay, error, lots of problems here
I m sending your remarks to BetOnvalue, hoping they will comment on them.
- ADM-BetOnValue
- Gaining experience
- Karma: 5
Post
Re: Delay, error, lots of problems here
Hello guys,
First of all, we want to thank Arbusers.com moderator for notifying us about this topic.
Regarding the situation signalled above, we did now a check with the following bookies: Bet365 , Pinnacle, Betano.de, Betano.com and Ifortuna and we have found multiple sure bet options. More precisely we have found a total of 41 SURE BETS. Here is an example including some of the displayed bookies:
https://prnt.sc/r52hjh
If there are any other questions on this topic or if you are encountering any problems, let us know and we will happily assist you.
First of all, we want to thank Arbusers.com moderator for notifying us about this topic.
Regarding the situation signalled above, we did now a check with the following bookies: Bet365 , Pinnacle, Betano.de, Betano.com and Ifortuna and we have found multiple sure bet options. More precisely we have found a total of 41 SURE BETS. Here is an example including some of the displayed bookies:
https://prnt.sc/r52hjh
If there are any other questions on this topic or if you are encountering any problems, let us know and we will happily assist you.
- galt88
- Gaining experience
- Karma: 0
Post
Re: Delay, error, lots of problems here
[quote="ADM-BetOnValue"]
Hello guys,
First of all, we want to thank Arbusers.com moderator for notifying us about this topic.
Regarding the situation signalled above, we did now a check with the following bookies: Bet365 , Pinnacle, Betano.de, Betano.com and Ifortuna and we have found multiple sure bet options. More precisely we have found a total of 41 SURE BETS. Here is an example including some of the displayed bookies:
https://prnt.sc/r52hjh
If there are any other questions on this topic or if you are encountering any problems, let us know and we will happily assist you.
Hello guys,
First of all, we want to thank Arbusers.com moderator for notifying us about this topic.
Regarding the situation signalled above, we did now a check with the following bookies: Bet365 , Pinnacle, Betano.de, Betano.com and Ifortuna and we have found multiple sure bet options. More precisely we have found a total of 41 SURE BETS. Here is an example including some of the displayed bookies:
https://prnt.sc/r52hjh
If there are any other questions on this topic or if you are encountering any problems, let us know and we will happily assist you.
Last edited by galt88 on Thu Feb 20, 2020 9:20 pm, edited 1 time in total.
- galt88
- Gaining experience
- Karma: 0
Post
Re: Delay, error, lots of problems here
I search arbs in live section, manually, and i do get arbs in live between efortuna-pinnacle. Why are they not showed? i do find arbs manually between pinnacle-betano and bet366-betano
- alealeale
- Totally Pro
- Karma: 45
Post
As I can see they are quite good for some markets but don't scan at all a lot of them.
Re: Delay, error, lots of problems here
Try to go here (e.g.)https://www.betonvalue.com/tennis/india ... ull-event/ or in another live match from the menu "odd", at the top near their logo. You can check if bov cover the type market you are finding surebets in.galt88 wrote: I search arbs in live section, manually, and i do get arbs in live between efortuna-pinnacle. Why are they not showed? i do find arbs manually between pinnacle-betano and bet366-betano
As I can see they are quite good for some markets but don't scan at all a lot of them.
Last edited by alealeale on Fri Feb 21, 2020 8:00 am, edited 1 time in total.
- alealeale
- Totally Pro
- Karma: 45
Post
Re: Delay, error, lots of problems here
Bov out of order since friday night and nobody works during weekend...they will never change!
When it happened they said it depended by overcharged server, too many surebets scanned or
perhaps too many customers. But in this case...
When it happened they said it depended by overcharged server, too many surebets scanned or
perhaps too many customers. But in this case...
- betmachine
- Gaining experience
- Karma: 3
Post
Re: Delay, error, lots of problems here
Hi i am from Romania how do you do during this period? do you have the same id and sbr? where do you think is the best opportunity for arbing on what bookmakers?
- ADM-BetOnValue
- Gaining experience
- Karma: 5
Post
On the date you mentioned, we were doing tests introducing E-sports and looks like something went wrong. Problem was identified and fixed. The good news is that now E-Sports is up and running and FIFA seems to be very prolific from the number of SURE BETS point of view. To celebrate this achievement we are offering 7 days of GOLD subscription, free of charge, more details on this topic here - https://arbusers.com/viewtopic.php?t=4 .
Regarding our weekend program, we have a part-time colleague offering support during weekends.
Whenever you encounter a problem, feel free to write us on support - contact@betonvalue.com and we will do our best to reply as soon as possible.
Re: Delay, error, lots of problems here
Hello, we are doing constant efforts to assure a high level of up time, also during busy periods. A few months ago we added raw power in our servers to handle the millions of odds updates but we are still doing optimisation on code.alealeale wrote: Bov out of order since friday night and nobody works during weekend...they will never change!
When it happened they said it depended by overcharged server, too many surebets scanned or
perhaps too many customers. But in this case...
On the date you mentioned, we were doing tests introducing E-sports and looks like something went wrong. Problem was identified and fixed. The good news is that now E-Sports is up and running and FIFA seems to be very prolific from the number of SURE BETS point of view. To celebrate this achievement we are offering 7 days of GOLD subscription, free of charge, more details on this topic here - https://arbusers.com/viewtopic.php?t=4 .
Regarding our weekend program, we have a part-time colleague offering support during weekends.
Whenever you encounter a problem, feel free to write us on support - contact@betonvalue.com and we will do our best to reply as soon as possible.
- alealeale
- Totally Pro
- Karma: 45
Post
Re: Delay, error, lots of problems here
Just a brief update about bov service...I didn't want to write in public but, after dozens of private emails without any success, I have to give another bad feedback to this service.
I'm really sorry but people must know that you are not able to fix issues (I have a list, an old list).
So, after the change of ownership, I've realized that only email support guys changed, very kind by the way, but "technicals" are the same for sure. They haven't hired better workers, the problems are
the same as always.
I'm really sorry but people must know that you are not able to fix issues (I have a list, an old list).
So, after the change of ownership, I've realized that only email support guys changed, very kind by the way, but "technicals" are the same for sure. They haven't hired better workers, the problems are
the same as always.
- Floralys
- Gaining experience
- Karma: 4
Post
Re: Delay, error, lots of problems here
Hey guys, do you have issues with BOV right now aswel?
I must admit I am very disappointed with the service - many many mistakes, missing arbs and no arb at bookie Tipsport last five days, when before there were couple of them every day, so probably no coverage right now...
Im new customer, so I want to ask if that is normal with BOV?
Thanks!
I must admit I am very disappointed with the service - many many mistakes, missing arbs and no arb at bookie Tipsport last five days, when before there were couple of them every day, so probably no coverage right now...
Im new customer, so I want to ask if that is normal with BOV?
Thanks!
- alealeale
- Totally Pro
- Karma: 45
Post
Re: Delay, error, lots of problems here
Here we go again...Pinnacle COMPLETELY wrong for hours, (Betfair delay, stanleybet delay, Snai missing, and many many other old issues non fixed).
wow, what a service...
They changed ownership but nothing changed.
wow, what a service...
They changed ownership but nothing changed.
- alealeale
- Totally Pro
- Karma: 45
Post
Re: Delay, error, lots of problems here
This is the way they work...
(and I'm sure I'm going to wait for long)
(and I'm sure I'm going to wait for long)