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Bwin close account

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Has experience
Has experienceHas experience
Posts: 103
Joined: Mon Apr 01, 2013 11:21 am

Bwin close account

Tue Jun 11, 2013 2:52 pm

Today tried login and saw that my account is blocked!

Email from support after sending email:

We would like to inform you that as full customer authentication is required by stringent regulations of our licence provider to assure the highest level of security for all our customers, your account has been temporarily blocked. We kindly ask you to contact us on 1st July 2013 when the relevant department will have concluded their investigation.

We thank you for your cooperation.

For more information regarding our Terms and Conditions on liability/data processing, please see the "Help" section of our site. Below we have included an extract for your information.

Someone has the same?
Has experience
Has experienceHas experience
Posts: 239
Joined: Thu Apr 18, 2013 1:01 pm

Re: Bwin close account

Tue Jun 11, 2013 4:12 pm

My account works fine, I am able to login. Maybe they have spotted you?
Gaining experience
Gaining experience
Posts: 54
Joined: Sun Oct 07, 2012 10:56 am

Re: Bwin close account

Tue Jun 11, 2013 5:44 pm

I had the same email from Gamebookers today and the account is closed at the moment. I had to send in photo of ID close to my face, proof of adress and details of my bank account. I have allready sent this before and have had several withrawals earlier without problems. But I sent them the documents again and hope that the account will be re-opened soon.

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