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Source of funds restrictions

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Source of funds restrictions

Mon Oct 24, 2022 9:07 am

What restrictions have been applied when the customer has failed to provide adequate proof of funds?

From my understanding, usually they limit betting activity but still allow withdrawals.
Has there been a case where withdrawals have been withheld until source of wealth was provided?

On this note, I am wondering if it is worthwhile mentioning with those who we plan to collaborate with in advance that this may be required.
I imagine it would limit the amount of people willing to collaborate.
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Re: Source of funds restrictions

Mon Oct 24, 2022 10:07 am

I will tell you what is going to happen to me.
Pinnacle got my country license just few months ago so I began to use it placing some bets on available markets.
Then, I bet on big soccer match about 2k euro (previously my stakes was lower), I've lost it and after a week they asked me source of funds. I don't have a salary, my incomes come from betting and from some stocks investments, they told me to send bookies statements, 80% of them are in surplus, but I'm still waiting their response.
Logically I can't withdraw, maybe I can bet (I haven't tried) but even if I don't pass the verification, I'd be able to take my
money back. My sensation is that today or tomorrow I get the answer.
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Re: Source of funds restrictions

Mon Oct 24, 2022 10:13 am

It depends on the bookie. Some of them dont pay until you send the source of funds.
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Re: Source of funds restrictions

Thu Nov 03, 2022 4:25 pm

alealeale wrote:
Mon Oct 24, 2022 10:07 am
I will tell you what is going to happen to me.
Pinnacle got my country license just few months ago so I began to use it placing some bets on available markets.
Then, I bet on big soccer match about 2k euro (previously my stakes was lower), I've lost it and after a week they asked me source of funds. I don't have a salary, my incomes come from betting and from some stocks investments, they told me to send bookies statements, 80% of them are in surplus, but I'm still waiting their response.
Logically I can't withdraw, maybe I can bet (I haven't tried) but even if I don't pass the verification, I'd be able to take my
money back. My sensation is that today or tomorrow I get the answer.
38 emails later, they allowed me to be their customers but it has been hard. Since they had to understand where my Skrill balance came from (Skrill was the wallet I've used to deposit), they even asked me bank statement of two persons who sent me some money -my sister and a friend- in the last year.
I could get them but I refused to do it because of privacy. Despite it, the department, after asking me old skrill movements, gave me green light.
Probably they want to be super sure of their customers and don't want to risk italian license.

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